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Below are the latest 50 entries of feedback provided by our customers for canvas prints, photo prints, and Acrylic Ice™, we've sent to Melbourne, Sydney, Brisbane... all around Australia.
The feedback is posted live to our site the moment it's submitted by the customer. It is un-edited and hopefully, all positive - because if it isn't then you should know about it. That's how confident we are in both our photos to canvas service. Find another company that has live feedback for the world to see!
Canvas Printing Victoria Canvas Printing New South Wales Canvas Printing Queensland Canvas Printing Australian Capital Territory Canvas Printing South Australia Canvas Printing Western Australia Canvas Printing Tasmania Canvas Printing Northern Territory
Canvas Printing Melbourne Canvas Printing Sydney Canvas Printing Brisbane Canvas Printing Canberra Canvas Printing Adelaide Canvas Printing Perth Canvas Printing Hobart Canvas Printing Darwin
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First Name: | | Ian | | Location: | | Nathan, QLD
|  | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | There is a slight lift on the bottom corner
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Staff have been prompt and very helpful at all steps of the process.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Two main points:
1. I have seen examples of your work, and
2. A recommendation from a friend who is more of an enthusiast than me.
| | | What were some of the best things about dealing with us? | | Clear, explanatory website
Print options clear
Online image checking tool very useful
Ordering process broken up into logical steps and the ability to save along the way was very helpful
Communication by SMS appreciated
| | | What were some of the worst things about dealing with us? | | None to mention
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Russell | | Location: | | Bald Hills, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | Products look and feel good. The test of time will confirm
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | e-mail correspondance was very reassuring. speed was good.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Price, A cheaper company had not been around as long so I thought this was a safer purchase.
| | | What were some of the best things about dealing with us? | | being able to upload and organise my print in my own time with up to date pricing was great. Options on the upload interface were excellent
| | | What were some of the worst things about dealing with us? | | I had to enter my photos twice as it was showing the wrong preview photo for some reason. This could of been me. I even kept a screen grab of the issue (just in case) Second time around was fine (maybe I just got better)
| | | Any other comments? | | So far I am very happy with the product and I look forward to purchasing more prints in the future
| | | Our notes regarding this feedback: | |
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First Name: | | Chris | | Location: | | Epping, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quality of items
| | | What were some of the worst things about dealing with us? | | Timeliness. This is the 3rd or 4th time now I've got the 'we don't usually do this but we need to push back your delivery date...'. Once is fair enough, but if it's now happened to me several times, then clearly it is quite normal that you push back delivery dates.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Derek | | Location: | | Sippy Downs, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Great quality
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Shipping availability as well as summer temperature discount
| | | What were some of the best things about dealing with us? | | Good customer service with nice options for uploading files
| | | What were some of the worst things about dealing with us? | | One aspect I wasn't sure about was how the 2cm extra border around the print was explained. I wasn't entirely certain if my image woul be reduced in size due to being at the maximum paper size. It would be useful to indicate what size the image is reduced for the border as opposed to the border being added around the image.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Lynn | | Location: | | Tugun Heights, QLD
| | | How satisfied are you with the product itself? | | Dissatisfied
| | | Please provide comments regarding your above answer: | | I thought the product was going to be a high gloss acrylic finish
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | The service was fast
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | The projected delivery
| | | What were some of the worst things about dealing with us? | | The web site wasn't user friendly, so had to phone
| | | Any other comments? | |
| | | Our notes regarding this feedback: | | This customer has the float mount product confused with the acrylic ice product. All information about our products are available on the website.
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First Name: | | Deann | | Location: | | Ferny Hills, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The canvas prints are beautiful.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Ease of use of your website. Convenience
| | | What were some of the best things about dealing with us? | | Very convenient
| | | What were some of the worst things about dealing with us? | | Frustrating that I couldnt get one picture on the screen in several different styles to compare side by side.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | June | | Location: | | Pittsworth, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Website is really easy to use!
| | | What were some of the worst things about dealing with us? | | The only feedback I have is that I don't want clients to know where I get my products from as I don't want them to buy a cd and get them printed so I take your sticker off the back before I give it to them.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Janine | | Location: | | Robina, QLD
| | | How satisfied are you with the product itself? | | on
| | | Please provide comments regarding your above answer: | | A little disappointed to see an imperfection in the canvas, right on the smallest child's cheek. It's quite obvious. I hope my client accepts it.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy online ordering. Products always packaged well.
| | | What were some of the worst things about dealing with us? | | canvas imperfections :-/ i know this can't be helped.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | | As mentioned on our website, due to canvas being a handmade product made with natural materials, it's not uncommon for slight imperfections in the canvas.
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First Name: | | Emma | | Location: | | Indooroopilly, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | cheap, but use good inks and canvas etc
| | | What were some of the best things about dealing with us? | | easy to navigate website, easy ordering system, excellent communication, quick delivery.
| | | What were some of the worst things about dealing with us? | | nothing!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Bevin | | Location: | | Eight Mile Plains, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | all protected in bubble wrap, good workmanship, nothing to complain about.
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | updates were good - but first email i received stated delivery in January - this was rectified upon calling and delivery on time with extra persons helping out apparently.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | website very professional and told me all details. not the cheapest i found, but quality of website and knowledge on website pushed you in front. uploading and viewing product before ordering was great.
| | | What were some of the best things about dealing with us? | | communication, good website
| | | What were some of the worst things about dealing with us? | | just the first email saying that delivery would be in mid Jan. i ordered and paid on the last day required for xmas orders, but actual money not received until next day.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Kathleen | | Location: | | Jamboree Hts, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The work is great thank you.You have sent me 2 both the same but one has damage on the left top hand corner
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | You have a great web site easy to work through and very helpful
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Your set up on your very professional web site.
| | | What were some of the best things about dealing with us? | | You know what you are talking about the whole set up of your web site
| | | What were some of the worst things about dealing with us? | | Iam sorry but none
| | | Any other comments? | | Just thank you so very much for a great job our daughter and son in law are going to love it when they open it on christmas day
| | | Our notes regarding this feedback: | |
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First Name: | | Shaun | | Location: | | Meringandan West, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | again very impressed with the quality of produce
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | fast and on time
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | have dealt with you before, and couldn't go past the service that is provided from Genius Printing
| | | What were some of the best things about dealing with us? | | quality of product, the various options available and the service
| | | What were some of the worst things about dealing with us? | | maybe the price (I still find it worth it though)
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Natalie | | Location: | | Goondiwindi, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quality Product
| | | What were some of the worst things about dealing with us? | | Packaging sometimes a bit flimsy.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Leena | | Location: | | Cooktown, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The prints are just like I wanted them to be
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Fast turn around
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | Already a customer
| | | What were some of the best things about dealing with us? | | Easy upload and fast service
| | | What were some of the worst things about dealing with us? | | Having to wait for the prints because I live so far away
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Tina | | Location: | | Brisbane, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | super happy with the result :)
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | appreciated the advice on colour frame and which mount/canvas would work best
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | word of mouth; a friend in Broome had used your services and spoke highly of you. The tools (being able to load my pictures to see what they'd look like and price) really influenced me in not looking elsewhere
| | | What were some of the best things about dealing with us? | | The tools; being able to see the proof and try different options (canvas, acrylic frame) etc and see the result plus price before I even committed to ordering was fantastic.
| | | What were some of the worst things about dealing with us? | | I think at one stage when I finalised the screen flicked ahead several steps and I had to backtrack to choose courier, insurance and payment etc, could have just been me though ;)
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Toni | | Location: | | Pacific Pines, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Communication, quick turn over
| | | What were some of the worst things about dealing with us? | | -
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Michael | | Location: | | Innisfail, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | all good thankyou
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | everything
| | | What were some of the worst things about dealing with us? | | nothing
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Iain | | Location: | | Cook, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Delivered promptly, no detectable flaws
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quality and prompt service. Good update (via SMS) service.
| | | What were some of the worst things about dealing with us? | | N/A
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Pira | | Location: | | Kuranda, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The surprise of beautiful stretched canvas was amazing! They look fantastic and I am very grateful for your efforts.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Your customer service was exceptional, and I am very appreciative of the 'above and beyond' attitude your company took in addressing the reprint issue. I was blown away upon receiving the full stretched double size canvases... Thank you so much. I hope to continue doing business with you.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Your price, and now definitely your customer service! A on the effort and respect you showed for what may have been an embarrassing situation with my previous prints not holding archival value.
| | | What were some of the best things about dealing with us? | | Bec sounds like an absolute sweetie on the phone, and dealing with her was lovely. I hope she is treated well at work :)
| | | What were some of the worst things about dealing with us? | | The disappointment with the metallic prints disintegrating after only 6 months was pretty tough! But the resolution was impeccable and really professional. Thank you kindly.
| | | Any other comments? | | Gracias.
| | | Our notes regarding this feedback: | |
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First Name: | | Rebecca | | Location: | | Sarina, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | They turned out really well! I will be coming back!
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | I wanted to try and cut some costs and have a go at making them myself and so far it has worked out really well!
| | | What were some of the best things about dealing with us? | | Very quick turn around!
| | | What were some of the worst things about dealing with us? | | Was a little confused about the process to start with.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Simon | | Location: | | Morningside, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Prints were exactly what I wanted, completely satisfied
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Excellent service
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | No specific reason
| | | What were some of the best things about dealing with us? | | Transparency and the assistance during the ordering process
| | | What were some of the worst things about dealing with us? | | Online website could be a bit more user friendly, pictures were not always displayed correctly
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Jo | | Location: | | Wongaling Beach, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The first print fitted exactly (was framing myself) but the 2nd print was bigger than specified but I was able to fit it anyway so still happy.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I didn't have any problems
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | You had a great special and provided canvas only prints.
| | | What were some of the best things about dealing with us? | | Ease of use, everything was very clear, having a sample first, and a preview of the finished product plus the guarantee that you would help if something went wrong.
| | | What were some of the worst things about dealing with us? | | Length of order time
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Peter | | Location: | | Lawnton, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Its beautiful!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | All good, communication and information provided is very clear and elaborate.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Many websites are cheaper, but I believe Genius provides the best quality for a reasonable price.
| | | What were some of the best things about dealing with us? | | Clear honest information. I thought processing/delivery times were long, but it was upfront from the get go so my expectations were correct.
| | | What were some of the worst things about dealing with us? | | I almost picked a different website because the ability to view and edit the uploaded photo came so far along in the process I thought I wasnt going to get that option (that I would just have to trust you doing the best job by my instructions)
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Steve | | Location: | | Noosa Heads, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | turnaround time
| | | What were some of the best things about dealing with us? | | speed of reply to answers
| | | What were some of the worst things about dealing with us? | |
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Carmen | | Location: | | Hendra, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Quality and service
| | | What were some of the best things about dealing with us? | | The mirror edge
| | | What were some of the worst things about dealing with us? | | Product delivery time (being fussy)
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Angel | | Location: | | Warwick, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | nice product, seemed to be a little softness in the print colours etc
i would love to see what one looks like bigger
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | i love your acrylics, great prices, cant wait to order one.. but i get my other normal printing done through a more closer lab
| | | What were some of the best things about dealing with us? | | i got updates on what was happening with my order and a cute little diagram of expected times for delivery and when it would get to me
| | | What were some of the worst things about dealing with us? | | in the letter under important: it stated about because the product was free and as a small business, you decided that we would be accepting of any imperfections. It feels like you are saying if it was a big business we wouldnt get them....
And i am not sure if i could show this product to a client to get them to buy one for themselves, without them thinking theirs will be the same (you said be fussy lol) lovely little product though, and i would love to see a massive one on a wall.
| | | Any other comments? | | regarding the How satisfied are you with the value for money from us? question, i have not purchased something else through you guys before, so can't really answer.
| | | Our notes regarding this feedback: | |
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First Name: | | Leanne | | Location: | | Elimbah, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Great vivid colour
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Emailing dates is great!
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Great to see how the product looks before sending...very true to life.
| | | What were some of the worst things about dealing with us? | | Sometimes available options / instructions on ordering are a little unclear.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | John | | Location: | | Newstead, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The quality of the prints is really great! Despite my images not being 300dpi, they turned out really well.
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | The service was really good. It would have been better if everything had arrived at once, but I wasn't in a rush, so no real harm done.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | The quality of the product was great, and I really appreciated the email updates as it went along.
| | | What were some of the worst things about dealing with us? | | The uploading process wasn't terrific. Sometimes I had to refresh just to get the preview images to appear. The tweaking process is a little all over the place, and it feels quite time consuming; I think you could probably make a really streamlined flash version. Maybe my studio could help you out? ;D
| | | Any other comments? | | Good times overall. Quite expedient considering we're states apart. An interesting note though: I paid a little extra for courier, and it arrived on the same day that one of my coworker's prints arrived. However, he had chosen the basic postage. Maybe there is something in your courier pipeline holding it back?
Thanks very much :)
| | | Our notes regarding this feedback: | |
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First Name: | | Elysha | | Location: | | South Toowoomba, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Beautifully packaged, and the image was crisp and perfect.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Great follow up with tracking the order.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Price and quality, and speedy delivery
| | | What were some of the best things about dealing with us? | | fast, easy and top service from start to finish
| | | What were some of the worst things about dealing with us? | | I couldn't fault anything
| | | Any other comments? | | I will be ordering more prints straight away!
| | | Our notes regarding this feedback: | |
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First Name: | | Emma | | Location: | | Capella, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy system to use
| | | What were some of the worst things about dealing with us? | | Didnt feel there were enough backgrounds, borders etc to choose from when condtucting photo book - very basic
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Annemarie | | Location: | | Aspley, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | You were right, the colours are amazingly vivid. I love it.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Always great customer service and superior quality products.
| | | What were some of the worst things about dealing with us? | | Can't think of anything.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Kelly | | Location: | | Kirwan, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | It is a nice clear print and very light as described
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Posted and arrived exactly as advised
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | I was interested in the product as I haven't seen it before anywhere else
| | | What were some of the best things about dealing with us? | | Great product and I really like the live chat option
| | | What were some of the worst things about dealing with us? | | Given it was a free offer and service was great as previously mentioned I can't really complain about anything!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Natalie | | Location: | | Bowen, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quality of the prints were second to none
| | | What were some of the worst things about dealing with us? | | Don't have any sorry.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Pax | | Location: | | Taringa, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Top quality - sharp, true colours.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Good feedback on receipt of order and on despatch.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Following on my previous orders, I had peace of mind of an excellent service.
| | | What were some of the worst things about dealing with us? | | Nil.
| | | Any other comments? | | many thnaks.
| | | Our notes regarding this feedback: | |
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First Name: | | Maurice | | Location: | | Eli Waters, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Great Quality and Excellent Service. What more could I ask for?
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Quick Delivery, Followed through with Emails to check how it is going. Great Service.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Great Service, Quick Delivery, Good Prices.
| | | What were some of the worst things about dealing with us? | | Could've been a little cheaper, but I guess you're paying for the great service with that.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Marc | | Location: | | Noosa Heads, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | It's hard not to be satisfied with something that was free. The free sample given gave me an fairly certain idea of what to expect if I used that product. Plus, I got a free little picture for some nook or other.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | You service, when I've used it, is brilliant just by way of being informative and providing reasonable expectations.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Information, upfront and during, plus that you not only stand by your work bu way of guaranteeing satisfaction, but also by providing samples
| | | What were some of the worst things about dealing with us? | | I could say the delivery was later than anticipated, but as it was a free giveaway, like your statements regarding the 'minor imperfections' the *free* one might have, I don't consider that 'worst' thing to be all that valid. My previous experience didn't indicate that was the norm.
| | | Any other comments? | | I am not sure the 'Float Mount' is what I want for some pictures I'm looking at getting printed, but the free sample helped me decide that. I might give your Acrylic Ice a go instead (using the $20 coupon you provided).
| | | Our notes regarding this feedback: | |
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First Name: | | Lauren | | Location: | | Kuraby, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | no problems
| | | What were some of the worst things about dealing with us? | | no problems
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Jennifer | | Location: | | Southport Bc, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I am very happy with the result. It has turned out exactly as I had hoped.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | The emails regarding different stages of manufacturing were very important to me.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | This is my very first order and I did read a lot of feedback from other people to make my mind up who to go with.
| | | What were some of the best things about dealing with us? | | Prompt efficient service with regular emails to keep you informed.
| | | What were some of the worst things about dealing with us? | | None.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Samantha | | Location: | | Gladstone, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Comments from recipient were really good - though it was my mum so she could be biased!!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Yet again, a faultless service. Thankyou.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Very straightforward and easy to use website. I like that you can 'preview' your options and 'try' different styles/options.
| | | What were some of the worst things about dealing with us? | | Sometimes I feel like I need an inbetween size and its not available as an option
| | | Any other comments? | |
| | | Our notes regarding this feedback: | | We offer sizes in two inch increments for stretched canvas and just about any size for rolled canvas.
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First Name: | | Rebecca | | Location: | | Bli Bli, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Quality better than expected, despite the resolution issues with the original issues
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Price personalised service and expertise available if required
| | | What were some of the best things about dealing with us? | | Efficiency
| | | What were some of the worst things about dealing with us? | | Online proof image should be a little larger if possible
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Cassy | | Location: | | Kingaroy, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Promp Service
| | | What were some of the worst things about dealing with us? | | None
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Tina | | Location: | | Burpengary, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Absolutely love my two canvas prints.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | The service was fantastic and was very helpful.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | The service and quality of the products was outstanding.
| | | What were some of the worst things about dealing with us? | | None
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Emma | | Location: | | Capella, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Not sure
| | | What were some of the best things about dealing with us? | | Fairly easy ordering system - good customer service
| | | What were some of the worst things about dealing with us? | | internet ordering system could be simplified ?
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Julien | | Location: | | West End, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | I haven't look for other companies this time as I had already ordered a canvas with Genius Printing and the results was perfect.
| | | What were some of the best things about dealing with us? | | Rapidity and quality of the result.
| | | What were some of the worst things about dealing with us? | | Nothing really.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Carolyn | | Location: | | Sumner Park, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Beyond expectations. Flawless. Thankyou.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Delivery as quoted.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | Website explanation/details simple and easy to understand - gave necessary data.
| | | What were some of the best things about dealing with us? | | Able to play online before buying. Not being familiar with photo uploading as such (I have uploaded from my camera to computer and emails but that is the extent of it). I felt afraid of making a mistake; was unsure of of what and how to use the website so was grateful I could load - unload - go to order - change my mind and start again.
| | | What were some of the worst things about dealing with us? | | Didn't save my previous order attempts/uploads and would have to go through the whole timely episode.
| | | Any other comments? | | Would be good if program would allow an upload that is not an official order to stay saved for say 10 days.
| | | Our notes regarding this feedback: | | When placing an order, you can choose to save it, if you're not ready to submit it yet.
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First Name: | | Alyce | | Location: | | Murrarie, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy because everything is online
| | | What were some of the worst things about dealing with us? | | Can't think of any!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Louise | | Location: | | Mansfield, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very professional, very fast, great quality
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Service was excellent
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | You were the cheapest
| | | What were some of the best things about dealing with us? | | Customer service
| | | What were some of the worst things about dealing with us? | | that you are in Melbourne and I'm in Brisbane so I can't pick up my canvas!
| | | Any other comments? | | Very happy with my canvas
| | | Our notes regarding this feedback: | |
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First Name: | | Amber | | Location: | | Benaraby, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The quality of the finished product was great! Looks fantastic!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | The variety of printing styles you offered at great prices and quality.
| | | What were some of the best things about dealing with us? | | Quality. Price. Easy to order.
| | | What were some of the worst things about dealing with us? | | Nothing
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Rebecca | | Location: | | Spring Hill, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | It looks AMAZING guys! You did a tops job!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Your method of tracking the progress of the item is phenomanal.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | You printed on canvas
| | | What were some of the best things about dealing with us? | | You were constantly in contact with me so I knew where my order was at
| | | What were some of the worst things about dealing with us? | | Fussy is my middle name. You guys were fantastic - if I did have to nit pick, it would be on cost....little more expensive than I had imagined.
| | | Any other comments? | | Keep up the great work
| | | Our notes regarding this feedback: | |
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First Name: | | Shaun | | Location: | | North Lakes, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | arrived as expected.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | eta was spot on, price good.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | the sizes we were looking for were straight off your website. Other's required special orders.
| | | What were some of the best things about dealing with us? | | step by step eta's, easy ordering.
| | | What were some of the worst things about dealing with us? | | ......you didn't do it for free!
| | | Any other comments? | | None that come to mind.
| | | Our notes regarding this feedback: | |
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