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Below are the latest 50 entries of feedback provided by our customers for canvas prints, photo prints, and Acrylic Ice™, we've sent to Melbourne, Sydney, Brisbane... all around Australia.
The feedback is posted live to our site the moment it's submitted by the customer. It is un-edited and hopefully, all positive - because if it isn't then you should know about it. That's how confident we are in both our photos to canvas service. Find another company that has live feedback for the world to see!
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First Name: | | Sascha | | Location: | | Goodwood, SA
|  | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | the quality was better than i expected and delivered on time
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | As there are so many pro formas to fill out, i miss the fact that you are not dealing with anyone personally; I have an unanswered question regarding my order.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | the pricing matrix! I am a designer and often need to print custom and very large canvas sizes.So easy to follow and adjust sizing to meet my budget.
| | | What were some of the best things about dealing with us? | | effecient and pricing matrix
| | | What were some of the worst things about dealing with us? | | The proof that was sent back was not very clear (it appeared to have a colour to it but the artwork was b
| | | Any other comments? | | As a designer - it would be helpful to me if you could print from high res pdf files
| | | Our notes regarding this feedback: | |
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First Name: | | Tanya | | Location: | | Ingle Farm, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | It was so easy to place the order online.
I received multiple emails updating me on the status of my order.
The turnaround from order to receipt of print was fantastic!
| | | What were some of the worst things about dealing with us? | | I did not encounter anything negative at all - this was my first order and can't wait to get more prints!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Steven | | Location: | | Millswood, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Great quality. Exceeded my expectations by a fair margin.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Good website, friendly staff, easy to deal with.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Pricing and full range of products offered.
| | | What were some of the best things about dealing with us? | | Good website, online and competitive pricing
| | | What were some of the worst things about dealing with us? | | Erred in not applying the 10% discount for VIPP customer, however corrected this when I rang.
| | | Any other comments? | | Highly recommended and will use you again.
| | | Our notes regarding this feedback: | |
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First Name: | | Darren | | Location: | | Lockleys, SA
| | | How satisfied are you with the product itself? | | Neither satisfied nor dissatisfied
| | | Please provide comments regarding your above answer: | | The picture quality looks fantastic however the canvas is not as 'stretched' as my previous orders which was a bit of a surprise. The canvas is a bit loose which is noticeable on the wall.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Information and updates re the order provided quickly.
| | | What were some of the worst things about dealing with us? | | I find you guys very professional. Am a bit disappointed with the canvas not being pulled as tight as previous purchases. Was this missed in the Xmas rush?
| | | Any other comments? | |
| | | Our notes regarding this feedback: | | We are reprinting this canvas for this customer
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First Name: | | Selina | | Location: | | Adelaide, SA
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | The products met my expectations and look great.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | You had good discounts at the time, your website is easy to use and your delivery times meant I could have my gifts in time for Christmas
| | | What were some of the best things about dealing with us? | | That you provided, via your website, great info on what the product would look like. The site was fast and easy to use. The price was great (with the discount)
| | | What were some of the worst things about dealing with us? | | Nothing yet :-)
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Lauren | | Location: | | Salisbury North, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The prints I ordered came out better than I hoped!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Excellent service and very helpful.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Friendly website, better prices.
| | | What were some of the best things about dealing with us? | | Good pricing, helpful service.
| | | What were some of the worst things about dealing with us? | | Needed a little bit more guidance with technical support, particularly for my first order.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Liam | | Location: | | Kingswood, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very happy with the colours and definition of the images
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | shipped the order swiftly, it was the courier that wasnt great
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Cheaper price as well as money back guarentees and free samples
| | | What were some of the best things about dealing with us? | | good communication of what had been done and when it was shipped. also great product
| | | What were some of the worst things about dealing with us? | | change your courier to someone more reliable. fedex seem to work
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Tracie | | Location: | | Mawson Lakes, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very happy with the canvas - beautiful quality.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Great service - fast and efficient and I felt very well imformed about the progress of my order. Also very pleased to find somewhere that gave me a choice about whether or not to have the edge of my image wrapped!
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Only company that gave me the option not to galley wrap the image.
| | | What were some of the best things about dealing with us? | | Regular communication about progress of order and expected delivery
Complete control over appearance of final product
| | | What were some of the worst things about dealing with us? | | None, would use again
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Eliza | | Location: | | Mount Gambier, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Looks great
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | looks great, but wasnt here when I first got this email.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | Free offer on Facebook
| | | What were some of the best things about dealing with us? | | Free!
| | | What were some of the worst things about dealing with us? | | Nothing
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Bridget | | Location: | | Adelaide, SA
| | | How satisfied are you with the product itself? | | Dissatisfied
| | | Please provide comments regarding your above answer: | | One canvas had black smudges on the canvas.
| | | How satisfied are you with the service from us? | | Neither satisfied nor dissatisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Your price and turn around time.
| | | What were some of the best things about dealing with us? | | Turn around time
| | | What were some of the worst things about dealing with us? | | The black smudges and speckles on the canvas
| | | Any other comments? | |
| | | Our notes regarding this feedback: | | Currently speaking to customer about resolving this issue
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First Name: | | Glen | | Location: | | St. Agnes, SA
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | Photo looks great on the canvas. Thought it may have been a little darker but great anyway.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Easy to order and the communication was great every step of the way.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Looked professional.
| | | What were some of the best things about dealing with us? | | Website setup when ordering.
Communication.
Speed of order/delivery
| | | What were some of the worst things about dealing with us? | | Choosing the right size for the photo i had.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Robyn | | Location: | | Cape Jervis, SA
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | I appreciate that it was a free photo, there is something on the bride's arm that looks like someone has drawn a quote box in silver pen??
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | Have purchased a few items now
| | | What were some of the best things about dealing with us? | | Speedy
| | | What were some of the worst things about dealing with us? | | none yet!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Rosalie | | Location: | | Jamestown, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Really happy with the end result, it's come out exactly how I hoped.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | It's so easy dealing with people who are efficient and who keep the customer up to date with what stage the order is at.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | So easy with the ordering system online and I knew from previous experience the end result would be first class.
| | | What were some of the worst things about dealing with us? | | The screen that came up at the end of my transaction did not have an order reference code on it to put in the bank transfer, it was on the email I found after paying.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Brendan | | Location: | | Morphett Vale, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | the canvas looks just as I expected, exactly like the picture I provided!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Awesome communication, quick service and suggestions for how to get the best print. Very fast delivery
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | Won through a Facebook competition
| | | What were some of the best things about dealing with us? | | the quick answers to question, recommendations of which pictures to use.
| | | What were some of the worst things about dealing with us? | | can't think of any!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Pamela | | Location: | | Woodville West, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Quality and Finish looks great
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Excellent customer service - all actions were executed when promised
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Range of canvas sizes available
| | | What were some of the best things about dealing with us? | | customer service impreccable, proof process great, and range of products excellent
| | | What were some of the worst things about dealing with us? | | none noted
| | | Any other comments? | | Amazing customer servicce - will definitely buy again
| | | Our notes regarding this feedback: | |
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First Name: | | Gavin | | Location: | | Modbury, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Fast efficient service
Will use again
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Service and price
| | | What were some of the best things about dealing with us? | | Delivery
Accuracy of print
| | | What were some of the worst things about dealing with us? | | Tried to sign up as a reseller but got lost in the system
| | | Any other comments? | | Will try other products
| | | Our notes regarding this feedback: | |
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First Name: | | Steph | | Location: | | Warooka, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I love it. Couldn't be better
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Great service. All the way.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | I just love you all
| | | What were some of the worst things about dealing with us? | | No worst things really
| | | Any other comments? | | This is the end of my comments
| | | Our notes regarding this feedback: | |
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First Name: | | Olivia | | Location: | | Port Elliot, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | no problems at all
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | better than expected
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | quality
| | | What were some of the worst things about dealing with us? | | N/A
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Josh | | Location: | | Cowandilla, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quality of print and framing.
| | | What were some of the worst things about dealing with us? | | Took awhile to print and post the canvas (5 days). Once posted, delivery was quick.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Arthur | | Location: | | Fairview Park, SA
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | The picture I provided was of poor quality so the outcome wasn't expected to be brilliant. I am satisfied with what I received and have no complaints about it.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Excellent service and feedback. Kept informed which was excellent.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy to navigate web site and upload.
Excellent communication.
| | | What were some of the worst things about dealing with us? | | Absolutely nothing.
| | | Any other comments? | | Would gladly reccomend your service to others.
| | | Our notes regarding this feedback: | |
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First Name: | | Ashley | | Location: | | Port Elliot, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | ease of uploading picture and options, quality of pictures and speed of turnaround
| | | What were some of the worst things about dealing with us? | | My pictures might be a tad darker than I thought but thats one of the difficulties of a printing workflow
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Andrea | | Location: | | Somerton Park, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Looked great
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | I was on a tight deadline, so the day delay was critical
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Efficient, kept in the loop.
| | | What were some of the worst things about dealing with us? | | Not knowing till I got into the program that there was an extra charge for Ice Prints to be printed to the edge - I had already quoted the client.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | | You might be interested in our quicker turnaround options available and we also have an overnight express courier option instead of standard Australia Post which was selected. We apologies for the delay, our suplier was not able to meet our growing demands.
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First Name: | | Marty | | Location: | | Semaphore, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Exactly as specified and everyone has commented on how they look better than they expected.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | The response to my question, while it didn't give me the answer, was complete and told me what you were able to do. I was able to get done what I wanted (mirrored edge on one side) through photoshop myself.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Control over the product, good result.
| | | What were some of the worst things about dealing with us? | | relatively poor packaging. This is a minor issue.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Gregory | | Location: | | Happy Valley, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I am absolutely thrilled with the service and the product.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I am absolutely thrilled with the service and the product.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | variety...pricing
| | | What were some of the worst things about dealing with us? | | cannot comment
| | | Any other comments? | | no comment
| | | Our notes regarding this feedback: | |
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First Name: | | Jenny | | Location: | | Onkaparinga Hills, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Speed of service
| | | What were some of the worst things about dealing with us? | | -
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Zach | | Location: | | Whyalla Norrie, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Excellent Quality, quick arrival. Great company!!!!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Easy to order and i was kept well informed of process and postage!!!
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy ordering, quick postage, well informed of how my order was going and very good prices.
| | | What were some of the worst things about dealing with us? | | Can't think of any
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Marty | | Location: | | Kent Town, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Great quality end product.The printing was a high standard as too was the frame (which felt really solid) and high quality fittings. Even down to the detail of the soft round pads on the back which prevent marking on the walls. Compared to some other frames which I have seen in Photo Printing Shops this is far more superior.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Great communication, service and turn around (esp. for this time of year). It was also good to know the cut off times for Christmas delivery. very handy...AND you actually delivered what you promised. The only hurdle was that paypal wasn't straight forward compared to ebay for example. I know you said most people use credit card but I like the security of paypal and feel the most comfortable. Paypal to me as good credibility and I think gives companies who promote it credibility. If you could change it so it automatically goes to paypal and prompts you from there this would be an improvement.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | genuine, quality product, reliable great turn around (I'll give your couriers a wrap for that..keep using them who ever they are) If I didn't get it for Christmas I would have been disappointed and possibly not used you again so service was important. I now have confidence to use you for something else next time knowing that you can deliver on time. Also great step by step process and options with uploading etc
| | | What were some of the worst things about dealing with us? | | paypal
| | | Any other comments? | | keep doing what you're doing
| | | Our notes regarding this feedback: | |
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First Name: | | Shenae | | Location: | | Athelstone, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | looks great
(the edging which is black is slightly white where the canvas has been folded over, not sure if its the ink scratched off or the canvas being sretched...but still very satisfied.)
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | communication, letting me know what stage the canvas is at
| | | What were some of the worst things about dealing with us? | | NA
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Taryn | | Location: | | Adelaide, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | its wonderful thank you so much!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | The progress email and text are much appreciated
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | easy to see how the product will turn out and turn around time are great.
| | | What were some of the worst things about dealing with us? | | for some reason I had serious trouble uploading my image on the net.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Sara | | Location: | | Naracoorte, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Fantastic! Looks great!!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Great quality on return!
| | | What were some of the worst things about dealing with us? | | -None!
| | | Any other comments? | | Thank you!!!
| | | Our notes regarding this feedback: | |
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First Name: | | Sasa | | Location: | | Mount Osmond, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | price
| | | What were some of the worst things about dealing with us? | | na
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Ian | | Location: | | Export Park, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | the photo looks great and the finish is excellent
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | easy to down load photos and excellent delivery time
| | | What were some of the worst things about dealing with us? | | no issues
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Leigh | | Location: | | Grange, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | It looks awesome!!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Everything went perfectly
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | The ease, price and speed
| | | What were some of the worst things about dealing with us? | | Was a bit hard working out some of the options (but not that hard)
| | | Any other comments? | | THANK YOU
| | | Our notes regarding this feedback: | |
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First Name: | | Edward | | Location: | | Port Augusta, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | We had purchased canvas prints from another company and were very disappointed with the product, particularly the quality of the construction of the frame and the way the canvas was mounted. The Genius product is far superior!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Excellent communication at every step of the process, including 'double checking' that details/requirements were correct. Fantastic online proofing facilities.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Communication and ease of ordering.
| | | What were some of the worst things about dealing with us? | | Nothing! (and I am being fussy!)
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Julia | | Location: | | Kalagadoo, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The signature canvas was exactly how I wanted it, and looked fantastic.It was a hit for my daughters 21st party.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I was so grateful to have it arrive in time for my daughter's 21 st, and the way I was treated. Thank you.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Friendliness.
| | | What were some of the worst things about dealing with us? | | Probably the mix up with delivery date, but your company went all out to ensure it was delivered on time at no extra cost to me.
| | | Any other comments? | | I will recommend you to anyone and I know I will use you again in the future.
| | | Our notes regarding this feedback: | |
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First Name: | | Tracy | | Location: | | Berri, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | loved it, it looks great.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | very prompt delivery and upto date emails regarding its where abouts.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | I found you to be very competative with your costing and the constant updates on the prints status was very helpful considering I live so far away from any major city.
| | | What were some of the worst things about dealing with us? | | only that your so far away
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Mark | | Location: | | Mawson Lakes, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Exactly as expected.
Very clear. Site recommendations were outstanding.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | As above
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Ease and pace
| | | What were some of the worst things about dealing with us? | | Needed to go through the whole process when considering alternate options
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Jill | | Location: | | Felixstow, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Excellent. Delivered on time with no hassles and received communication along the way (quite exceptional theses days)
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quick, timely, excellent result
| | | What were some of the worst things about dealing with us? | | Can't think of anything
| | | Any other comments? | | Great product, great service
| | | Our notes regarding this feedback: | |
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First Name: | | Roger | | Location: | | Hawthorn, SA
| | | How satisfied are you with the product itself? | | Neither satisfied nor dissatisfied
| | | Please provide comments regarding your above answer: | | I had presumed the acrylic treatment would be less reflective.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | your online order procedure is first class. also courtesy emails and sms re order status very good.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | excellent online ordering system. prompt and reliable service.
| | | What were some of the worst things about dealing with us? | | n/a
| | | Any other comments? | | I may, in the future, try your canvas printing product.
| | | Our notes regarding this feedback: | |
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First Name: | | Bronwyn | | Location: | | Camden Park, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | SMS update, ease of online ordering
| | | What were some of the worst things about dealing with us? | | I thought the packaging cardboard was a bit flimsy - one side was torn on arrival although the print wasn't damaged.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Kate | | Location: | | Gilberton, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Amazing - it looks so good, better than I could have hoped for!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I was really, really impressed. Ordered on a Sunday night - delivered to Adelaide on Wed morning. The online tool was easy and the communications via sms was great.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Communication, time taken for delivery, quality of product, easy of use of website.
| | | What were some of the worst things about dealing with us? | | Nothing..
| | | Any other comments? | | I have told all my friends.
| | | Our notes regarding this feedback: | |
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First Name: | | Paul | | Location: | | Salisbury, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Good communication.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | your web site, Good communication, speedy service.
Good end product.
| | | What were some of the worst things about dealing with us? | | no complaints.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Robert | | Location: | | Mount Gambier, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Good quality canvas.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Fast and easy.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Options for canvas printing. well described ordering process.
| | | What were some of the worst things about dealing with us? | | Slow file upload. Credit card was rejected while processing payment over internet, had to call to arange payment.
| | | Any other comments? | | Great job, spot on time estimate.
| | | Our notes regarding this feedback: | |
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First Name: | | Gary | | Location: | | Wingfield, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Very go quality print.
Very fast turnaround time.
Ability to upload large files.
| | | What were some of the worst things about dealing with us? | | Had an issue with a lack of spare canvas after the printed edge, which made it difficult to mount on the frame.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | | If you're purchasing a rolled canvas because you want to stretch it yourself, please tell us so we can ensure there's enough extra canvas for stretching
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First Name: | | Bettina | | Location: | | Christie Downs, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | the finished product was great
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | fast and good service
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | great product great service and good communication
| | | What were some of the worst things about dealing with us? | | only the distance you are from Adelaide but we can live with that
| | | Any other comments? | | keep up the good work
| | | Our notes regarding this feedback: | |
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First Name: | | Rohan | | Location: | | Plympton Park, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The product turned out exactly as we hoped
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | I had made several calls and was always given great attention which is pleasing.
Email alerts were great to see the progress of the order
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Service - particularly from Melissa who took most of my phone calls
The product arrived ahead of the scheduled time - under promise and over deliver!! Well done.
| | | What were some of the worst things about dealing with us? | | The online order was a little difficult as we wanted to put a 5cm border around the picture and I could not seem to do that online and then had to go for the higher 15% cost for specialised order.
It would be great if that type of option was available online.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Melissa | | Location: | | Adelaide, SA
| | | How satisfied are you with the product itself? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Delivery was prompt and pictures looked great!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Delivery time, options available for photo quality and web site was easy to use.
| | | What were some of the worst things about dealing with us? | | I wanted to change my choice of package to the more expensive option but when I hit 'back' I couldnt get back to that screen.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Paul | | Location: | | Morphett Vale, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy to navigate web site. Great packaging and kept up to date with my order.
| | | What were some of the worst things about dealing with us? | | Well if I have to get fussy which I'n not then my order was delayed a day. You did however inform me of this and it was no big deal. When your busy your busy.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Ben | | Location: | | Kersbrook, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | All was good
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Service was good
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quality and service and ease of order.
| | | What were some of the worst things about dealing with us? | | none.
| | | Any other comments? | | no
| | | Our notes regarding this feedback: | |
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First Name: | | Tony | | Location: | | Pinnaroo, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Speed of delivery ,detailed processes,
| | | What were some of the worst things about dealing with us? | | Price can become a problem,however so far I haven't ordered ant other product, and can appreciate the quality.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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