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First Name: | | Nicole | | Location: | | Aldgate, SA
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| How satisfied are you with the product itself? | | Satisfied
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| Please provide comments regarding your above answer: | | Very pleased with quality. Only reason not very satisfied was re wrapping - see comment below.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | Good emails and text re where order was at. Even though had problems with online payment at the time, my phonecall next day was handled well.
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | Being able to do it after hours on the computer, the price and good customer service via email contact.
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| What were some of the worst things about dealing with us? | | The only aspect was trying to work out the wrapping on the side of the canvas. The options of continuing the photo image or mirroring the image were not easy to navigate. On the image, it looked like I would loose a lot of the image I wanted on the front. So by default, chose black edging to maximise image on the front - even so, the product still has some of the image around the side.
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| Any other comments? | | Was apprehensive about doing this on line as I usually like to see what will be produced before ordering. Glad I gave it a go, will now use your service for larger prints I want for around my home. Nice to be offered to sell my image too!
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| Our notes regarding this feedback: | |
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