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Live feedback for canvas printing in Alexander Heights

Below are the latest 50 entries of feedback provided by our customers for canvas prints, photo prints, and Acrylic Ice™, we've sent to Melbourne, Sydney, Brisbane... all around Australia.

The feedback is posted live to our site the moment it's submitted by the customer. It is un-edited and hopefully, all positive - because if it isn't then you should know about it. That's how confident we are in both our photos to canvas service. Find another company that has live feedback for the world to see!

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First Name:		Vincent
Location:		Alexander Heights, WA

How satisfied are you with the product itself?		Neither satisfied nor dissatisfied

Please provide comments regarding your above answer:		First of all, I am pretty happy with my approx. 200x90cm canvas, especially after I stretched it on a frame.But, there were a couple of problems: 1) One of the short edges of the canvas was all rippled and wrinkled. I am not entirely sure how this happend but it looks to me it was printed on the last bit of canvas on the roll. It could also have been caused by the way it was put in the cardboard tube. Having the canvas lying flat with some weight on the wrinkled area didn't fix it. In the end I wrapped the area around the frame but still ended up cutting about 10cm of the printed image, bit of a waste! (and luckily I was making the frame myself...)2) There where lots of little black 'particles' (not sure what it was, looked like wood) which had stuck to the printed side. Probably, having the canvas rolled up for some time didn't help. They were not easily brushed off and I had to use a sharp hobby knife to get them all off (luckily it didn't damage the canvas)All in all, pretty happy with the final product but on first look I was, for a moment, ready to send it back.

How satisfied are you with the service from us?		Very Satisfied

Please provide comments regarding your above answer:		Your service is great. Good and easy website, quick feedback (on phone not online) and great turnaround time. Also, nice to send a feedback email!

Did you look at other companies for your printing?		Yes

If yes, what made you decide to purchase through us?

What were some of the best things about dealing with us?		Great price, good service, knowledgeable staff.

What were some of the worst things about dealing with us?		Okay... being very fussy here (you asked for it). I have dealt with a couple of small printing companies, they weren't bad, good products (not great shipping), uninteresting websites (gives you the impression of a very small business), but really knowledgeable and very much wanting to figure out what you wanted (e.g. very 'personal'). But,... they were also expensive.Genius has a fantastic website, great price, good product, knowledgeable staff. It is all good but it sort of gives a feeling that you are printing millions of canvases per day, just not very 'personal'. I did ask some online questions but never heard anything, which also doesn't help with the 'personal' thing. You may not be after the entire 'personal' thing but you could easily add a page with some info on the company and staff (perhaps you have one but I didn't see it).

Any other comments?		1) It perhaps should be easier to navigate to you price lists.2) Since you already have lots of information on your site why not some more, especially on image resolution. Your 100dpi cut-off may well apply to most of your prints but as far as I am aware it also depends on how big the print is and how you will look at is (e.g. large print, always seen from some distance, lower res. may work). I think, there is also something on how the image need to be slightly distorted to compensate for canvas stretch... that sort of stuff... could be interesting. So, a sort of 'advanced info' page for those of us who have too much time on our hands.

Our notes regarding this feedback:

Showing canvas prints feedback for: VIC

Canvas Prints Abbotsford
Canvas Prints Aberfeldie
Canvas Prints Airport West
Canvas Prints Albert Park
Canvas Prints Alphington
Canvas Prints Altona
Canvas Prints Altona North
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Showing canvas prints feedback for: NSW

Canvas Prints Abbostbury
Canvas Prints Acacia Gardens
Canvas Prints Adamstown
Canvas Prints Adamstown Heights
Canvas Prints Albion Park
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Canvas Prints Ashfield (Nsw)
Canvas Prints Ashford
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Canvas Prints Berkeley Vale
Canvas Prints Berowra Heights
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Canvas Prints Bexley
Canvas Prints Bilambil Heights
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Canvas Prints Blackheath

Showing canvas prints feedback for: QLD

Canvas Prints Albany Creek
Canvas Prints Alexandra Hills
Canvas Prints Algester
Canvas Prints Annerley
Canvas Prints Arana Hills
Canvas Prints Archerfield
Canvas Prints Ashgrove
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Canvas Prints Brisbane Queensland
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Canvas Prints Calamvale
Canvas Prints Calliope

Showing canvas prints feedback for: ACT

Showing canvas prints feedback for: TAS

Canvas Prints Camdale
Canvas Prints Clifton Beach
Canvas Prints Cranbrook
Canvas Prints Currie King Island
Canvas Prints Dairy Plains
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Canvas Prints East Devonport
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Canvas Prints Somerset
Canvas Prints St Helens
Canvas Prints Taroona
Canvas Prints Ulverstone
Canvas Prints West Launceston
Canvas Prints West Moonah
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Showing canvas prints feedback for: WA

Canvas Prints Alexander Heights
Canvas Prints Atwell
Canvas Prints Aubin Grove
Canvas Prints Australind
Canvas Prints Aveley
Canvas Prints Balcatta
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Canvas Prints Banksia Grove
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Canvas Prints Canning Vale Bc
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Canvas Prints Carlisle North
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Canvas Prints Darling Downs
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Canvas Prints Denmark
Canvas Prints Derby
Canvas Prints Doubleview
Canvas Prints Duncraig
Canvas Prints East Fremantle
Canvas Prints East Perth
Canvas Prints East Victoria Park
Canvas Prints Ellenbrook
Canvas Prints Esperance

Showing canvas prints feedback for: SA

Showing canvas prints feedback for: NT

Canvas Prints Acton
Canvas Prints Alice Springs
Canvas Prints Anula
Canvas Prints Berrimah
Canvas Prints Darwin
Canvas Prints Gunn
Canvas Prints Howard Springs
Canvas Prints Humpty Doo
Canvas Prints Ilparpa
Canvas Prints Katherine
Canvas Prints Larrakeyah
Canvas Prints Ludmilla
Canvas Prints Mataranka
Canvas Prints Millner
Canvas Prints Nhulunbuy
Canvas Prints Palmerston
Canvas Prints Raaf Base Darwin
Canvas Prints Rapid Creek
Canvas Prints Rosebery
Canvas Prints Rosebery Heights
Canvas Prints Stuart Park
Canvas Prints Tiwi
Canvas Prints Via Katherine
Canvas Prints Westfield Ma


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