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First Name: | | Darrin | | Location: | | Ashgrove, QLD
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | Quality is fantastic. Everyone who had seen them think they are great.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | Everything was so prompt, emails confirming order, payment, complete, shipped and follow up. All the essential ingredients of customer service.
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | Service, and very efficient. I had s voucher that when first ordered said it was expired when it wasn't. I was contacted the next day saying it was fixed up and sorry about the mix up. Even though that happened, it was fixed and confirmed.
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| What were some of the worst things about dealing with us? | | If I had to say anything it would be that one of my pictures had the hanging wire put on the wrong way. It's a building shot that was taken on the side, so it could go either way but I preferred to hang it landscape. Easily enough fixed myself.
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| Any other comments? | | I understand some things can go wrong, Honestly even with those things mentioned above I believe that your service was 10 out of 10. Very quick, responsive and packaged carefully arriving undamaged. Thanks genius printing.
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| Our notes regarding this feedback: | |
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First Name: | | Ted | | Location: | | Ashgrove, QLD
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | Thanks guys
love the print
i will be back
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | |
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| Did you look at other companies for your printing? | | No
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | delivery was on the day I was told it would happen
discussion with staff about up scaling image was spot on
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| What were some of the worst things about dealing with us? | | website said
that dont tick the credit card atuo pay and someone will contact you
no one did I had to call
not sure if I miss read it
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| Any other comments? | |
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| Our notes regarding this feedback: | |
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First Name: | | David | | Location: | | Ashgrove, QLD
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | Everything was to my satisfaction.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | The website was very easy to navigate and when I contacted you the response was fast.
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | the ease of the whole transaction
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| What were some of the worst things about dealing with us? | | really nothing even being fussy
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| Any other comments? | | I'll be using you again
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| Our notes regarding this feedback: | |
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