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First Name: | | Rose | | Location: | | Auchenflower, QLD
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | |
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | Thanks for your help and early notice about the suitability of the photos. The kids are thrilled with their canvasses.
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| Is there anything we can do to make our product / service better? | | Thanks for your help and early notice about the suitability of the photos. The kids are thrilled with their canvasses.
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| Our notes regarding this feedback: | |
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First Name: | | Rose | | Location: | | Auchenflower, QLD
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | Rating is in regards to the final product recieved. Unfortunately the initial product had a flaw and had to be returned
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| How satisfied are you with the service from us? | | Satisfied
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| Please provide comments regarding your above answer: | |
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| Did you look at other companies for your printing? | | No
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | Easy to communciate with directly so that we could double check on our selections of options eg size, finish. border, touch ups
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| What were some of the worst things about dealing with us? | | The product had to be returned first time due a flaw in the canvas.
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| Any other comments? | | In hindsight we should not have had to pay the $17 for shipping the replacement canvass as your quality control should have picked up the flaw in the initial one and reprinted before shipping. Would appreciate now a refund of the $17 shipping.
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| Our notes regarding this feedback: | |
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First Name: | | Jonathon | | Location: | | Auchenflower, QLD
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| How satisfied are you with the product itself? | | Satisfied
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| Please provide comments regarding your above answer: | | I would have liked a little more detail in the prints but that is no fault of yours.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | |
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | Very speedy turnaround from purchase to delivery, great customer service over the phone and email.
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| What were some of the worst things about dealing with us? | | nothing
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| Any other comments? | | Thank you for a great product! Let me know of any promotions or specials coming up
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| Our notes regarding this feedback: | |
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