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First Name: | | Paul | | Location: | | Belgrave, VIC
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | I ordered three prints and they all looked terrific.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | |
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | I had seen the quality of your prints before ordering, and was happy with both the price and the turn around time.
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| What were some of the worst things about dealing with us? | | Your web pages could be a little hard to follow for those who aren't used to using the internet for this type of service. I remember that the instructions on some pages referred to buttons by name, but that they were labeled differently. I get the impression that the site has been updated or improved from time to time, but the instructions haven't kept pace with the updates.
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| Any other comments? | | Really happy with the product and the service. The updates are a good idea for an internet based business - it gives you more confidence that you'll get what you're paying for!
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| Our notes regarding this feedback: | | We'll look into the wording of the site to ensure terminology used is consistent.
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