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First Name: | | Julie | | Location: | | Glenelg East, SA
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | Because the canvas was sent to Brisbane & I live in Adelaide, I haven't actually seen it - but I was SO HAPPY with the outcome. My aunty has wanted to have this photo (which relates to family history) put on canvas for a very long time but she had not got round to it, so I had it done for her birthday. I have never heard her so excited EVER. She phoned me immediately and said 'I love it so much that I feel as though I've died and gone to heaven!' :)
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | I will definitely use this service again when needing another canvas. The price was very competative but the main thing I was very impressed with was the fact that the phone always answered when I needed help - which is such a rarity these days. I phoned more than once whilst I was on-line with questions about my order. The first day I went right through the whole process, but then didn't submit the order as I decided to sleep on it. The next day I went through the motions again and this time had another query so phoned once again and got an immediate answer and both times the person was SO HELPFUL!!!- so much so that it gave me confidence to proceed with the order. If the phone had not answered, I know I would have immediately tried another site
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | The outstanding service. eg Informed me exactly when it would arrive and it did - even a day early from memory.
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| What were some of the worst things about dealing with us? | | Honestly I really cannot think of any.
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| Any other comments? | | Apologies I've taken a month to give you this feedback after being SO HAPPY - but we were away on holidays soon after putting the order through. THANK YOU!!
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| Our notes regarding this feedback: | |
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