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First Name: | | Marty | | Location: | | Kent Town, SA
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | Great quality end product.The printing was a high standard as too was the frame (which felt really solid) and high quality fittings. Even down to the detail of the soft round pads on the back which prevent marking on the walls. Compared to some other frames which I have seen in Photo Printing Shops this is far more superior.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | Great communication, service and turn around (esp. for this time of year). It was also good to know the cut off times for Christmas delivery. very handy...AND you actually delivered what you promised. The only hurdle was that paypal wasn't straight forward compared to ebay for example. I know you said most people use credit card but I like the security of paypal and feel the most comfortable. Paypal to me as good credibility and I think gives companies who promote it credibility. If you could change it so it automatically goes to paypal and prompts you from there this would be an improvement.
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | genuine, quality product, reliable great turn around (I'll give your couriers a wrap for that..keep using them who ever they are) If I didn't get it for Christmas I would have been disappointed and possibly not used you again so service was important. I now have confidence to use you for something else next time knowing that you can deliver on time. Also great step by step process and options with uploading etc
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| What were some of the worst things about dealing with us? | | paypal
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| Any other comments? | | keep doing what you're doing
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| Our notes regarding this feedback: | |
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