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First Name: | | Carolyn | | Location: | | Launceston, TAS
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | The quality is excellent
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | professional at all times, very fast turnaround
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | online, easy, knew that you provided a great product (recommended)
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| What were some of the worst things about dealing with us? | | was there an option to look at my picture choice after i had ordered it? I couldn't find one but i probably wasn't looking in the right spot - i wanted to show my order to a friend.
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| Any other comments? | | Thanks! I love the product and i will order through you again
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| Our notes regarding this feedback: | |
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First Name: | | James | | Location: | | Launceston, TAS
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | |
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | The phonecall to follow up my email query was very much appreciated, and the upgrade to the postage was really fantastic. I've been recommending your company to lots of people as the best place to have canvas printing done. Thanks very much for the service.
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | The service and the online uploading facility were brilliant - as I had a stitched together photo I wasn't exactly sure of the dimensions.. dpi etc to get a good result and the uploader that told me what it recommended was brilliiant.
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| What were some of the worst things about dealing with us? | | No complaints.
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| Any other comments? | |
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First Name: | | David | | Location: | | Launceston, TAS
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | Excellent product and the price for quality is very competitive
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | I felt 'in the loop' during the whole process.
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | Genius gives the feel of being a very well-organized and customer focussed business.
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| What were some of the worst things about dealing with us? | | I am starting portrait work as a part-time business and thought the reseller discount would be automatic. It appears this is not the case.
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| Any other comments? | | Great product.
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| Our notes regarding this feedback: | |
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