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First Name: | | Brett | | Location: | | Nhulunbuy, NT
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | We had bought from you before and we came back to you guys as we saw the qaulity of some canvases that friends had got done through Big W... a very stark difference, plus their orders got stuffed up every time. Your product is top notch and qaulity materials and workmanship!
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | Melissa went above and beyond in helping us get an urgent order done and sent to us up in the back-n-beyond of NT... and it arrived within 48hrs of the first phone call (for the extra fast courier fee, but worth it)!!!
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| Did you look at other companies for your printing? | | No
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | That the person who took our first call was able to help us through the whole process, without having to 'check' with someone else, etc (apart from calling the courier company - which again, helped us make an informed decision to go ahead and try get it here on time... not once complaining about having to ring the courier company several times to check on prices, etc) The best thing was your willingness to help us out... even when it didn't look possible to get it to us in time... you made it happen! Thanks Melissa
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| What were some of the worst things about dealing with us? | | Nothing
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| Any other comments? | | Your website is fantastic.. the best and easiest to use that we have seen! We like the way you provide step by step instructions and answer the common questions... which we had! You instilled confidence in us by the way you offered free samples and a good follow up in case of damaged goods warranty etc.
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| Our notes regarding this feedback: | |
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