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First Name: | | Julie | | Location: | | Panorama, SA
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| How satisfied are you with the product itself? | | Satisfied
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| Please provide comments regarding your above answer: | | Canvases were good, though the colour was a little duller than on my monitor (mind you I have one of those VERY bright Mac monitors). Not a major issue though. Also, I requested the 'distressed' look on one of my paper prints. Either I thought i'd ordered it and I hadn't or it was missed. I rechecked my order and it didn't flag it, so not sure if it is my mistake or not - not to worry, it was just a sample.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | |
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| Is there anything we can do to make our product / service better? | |
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| Our notes regarding this feedback: | |
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First Name: | | Julie | | Location: | | Panorama, SA
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | Nicely reproduced artwork, colour was more or less as per what I saw on y monitor - even though I was expecting some slight change, it really was nothing to worry about.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | |
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | Regular email updates so I felt like my order was being dealt with. Even though I didn't ever have the need to speak to anyone personally, I still felt like I was being 'kept in the loop'.
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| What were some of the worst things about dealing with us? | | There were no bad things about dealing with you, though I wasn't convinced about your colour profiles that were available to download. I loaded them into photoshop and used it, but the colours appeared muddy and just not as they should have been. So I took a gamble and converted my illustrator file to a .jpg in photoshop and DIDN'T run the colour profile through it, and it worked out just fine.
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| Any other comments? | |
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| Our notes regarding this feedback: | |
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