|
|
First Name: | | Rohan | | Location: | | Plympton Park, SA
|
 |
| How satisfied are you with the product itself? | | Very satisfied
|
 |
| Please provide comments regarding your above answer: | | The product turned out exactly as we hoped
|
 |
| How satisfied are you with the service from us? | | Satisfied
|
 |
| Please provide comments regarding your above answer: | | I had made several calls and was always given great attention which is pleasing.
Email alerts were great to see the progress of the order
|
 |
| Did you look at other companies for your printing? | | Yes
|
 |
| If yes, what made you decide to purchase through us? | |
|
 |
| What were some of the best things about dealing with us? | | Service - particularly from Melissa who took most of my phone calls
The product arrived ahead of the scheduled time - under promise and over deliver!! Well done.
|
 |
| What were some of the worst things about dealing with us? | | The online order was a little difficult as we wanted to put a 5cm border around the picture and I could not seem to do that online and then had to go for the higher 15% cost for specialised order.
It would be great if that type of option was available online.
|
 |
| Any other comments? | |
|
 |
| Our notes regarding this feedback: | |
|