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First Name: | | Jason | | Location: | | Sheidow Park, SA
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | The canvas print is fantastic and the quality is excellent.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | The ease of access to the online ordering system and the prompt feedback is a welcome change to other online systems.
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | Simple and easy procedure with outstanding results and service.
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| What were some of the worst things about dealing with us? | | When i initially forwarded the image and received a reply I emailed a response for it to be placed into the system but it didn't happen and I needed to chase up the process.
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| Any other comments? | |
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| Our notes regarding this feedback: | |
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First Name: | | Kellie | | Location: | | Sheidow Park, SA
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| How satisfied are you with the product itself? | | Very satisfied
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| Please provide comments regarding your above answer: | | The quality is fantastic. It was all completely ready to hang and looked very professional.
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| How satisfied are you with the service from us? | | Very Satisfied
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| Please provide comments regarding your above answer: | | Tom was amazing, he checked with me at every stage for approval, let me know hoestly when he thought something might not work and fixed the images for us at no extra cost so that we could have what we wanted on the canvases.
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| Did you look at other companies for your printing? | | Yes
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| If yes, what made you decide to purchase through us? | |
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| What were some of the best things about dealing with us? | | The customer service and professionalism of staff.The high quality of materials, printing and advice.The free sample of canvas and also a preview of what the customer service would be.
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| What were some of the worst things about dealing with us? | | I thought everything was fantastic, not a bad word to say.If anything, the free sample took a while to come, but it's free and understandable that it would need to be printed when enough orders are received. An explanation was also given of this, so no complaints at all.
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| Any other comments? | | I am very impressed with the canvas prints and especially the customer service of Tom, he helped so much and made it a very easy process even though we are in different states.The order was also received very quickly, which was a nice surprise.I will definatley use Genius printing again for further canvases.
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| Our notes regarding this feedback: | |
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