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Below are the latest 50 entries of feedback provided by our customers for canvas prints, photo prints, and Acrylic Ice™, we've sent to Melbourne, Sydney, Brisbane... all around Australia.
The feedback is posted live to our site the moment it's submitted by the customer. It is un-edited and hopefully, all positive - because if it isn't then you should know about it. That's how confident we are in both our photos to canvas service. Find another company that has live feedback for the world to see!
Canvas Printing Victoria Canvas Printing New South Wales Canvas Printing Queensland Canvas Printing Australian Capital Territory Canvas Printing South Australia Canvas Printing Western Australia Canvas Printing Tasmania Canvas Printing Northern Territory
Canvas Printing Melbourne Canvas Printing Sydney Canvas Printing Brisbane Canvas Printing Canberra Canvas Printing Adelaide Canvas Printing Perth Canvas Printing Hobart Canvas Printing Darwin
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First Name: | | Kerri | | Location: | | Crows Nest, NSW
|  | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I completely love the picture - it turned out better than I expected, and my husband was so thrilled with his birthday present!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Great and friendly service.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Good price, with more options for flexibility. Thought I would get a more professional product!
| | | What were some of the best things about dealing with us? | | The easy online ordering with additional options.
| | | What were some of the worst things about dealing with us? | | I was actually pretty pleased with everything.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Graham | | Location: | | Warnbro, WA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The quality of the canvas is outstanding.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I was well informed on any status changes to my order.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Good reviews on internet forums.
| | | What were some of the best things about dealing with us? | | The image uploading software was very easy to use and informative.
| | | What were some of the worst things about dealing with us? | | None.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | John | | Location: | | Henty, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | My apologies for my oversight on late feedback.
As usual, the product and timeliness was handled in a very professional manner.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | As above
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | I have in the past and decided on this company because of the quality of the materials as well as quality and professionalism of production.
| | | What were some of the best things about dealing with us? | | As well as the above comments I would like to reference the ease of process in ordering the product.
| | | What were some of the worst things about dealing with us? | | I am a demanding person with respect to how my photographs are handled - I have no complaints.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Amanda | | Location: | | St Georges Basin, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | very nice image and structure quality. looks beautiful!
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | canvas's on special were best prices along with quality
| | | What were some of the best things about dealing with us? | | ease of use with ordering
| | | What were some of the worst things about dealing with us? | | postage time was longer than expected, but really, that is not company's fault
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Amanda | | Location: | | Dickson, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Rapt with the service and product. Many thanks again GP.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | Existing customer.
| | | What were some of the best things about dealing with us? | | Calling and getting a person on the phone!
| | | What were some of the worst things about dealing with us? | | Fussy: online order forms can take some time to load.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Amanda | | Location: | | Normanhurst, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very happy with quality and glad we went with the recommended dimensions.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | quality of canvass and frames
| | | What were some of the best things about dealing with us? | | very good web site
| | | What were some of the worst things about dealing with us? | | Nil
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Eve | | Location: | | New Gisborne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The photos look great
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | It took longer than indicated to be shiped but i wasnt in a hurry.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | The 20% discount provided to make it compariable to other places and i perfer to spend my money locally, and i have had prevous good dealings with Genius Printing
| | | What were some of the best things about dealing with us? | | I like the options provided and the clarity of up loading the images.
| | | What were some of the worst things about dealing with us? | | It took longer than indicated to be shiped.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | John | | Location: | | Burradoo, NSW
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | The colour on the canvas is bluer than I thought it would be based on the brighter colour on the PC screen. This is not your problem as the printing process and canvas produce a duller colour - as clearly stated on your web site. But I was just a little disappointed. Otherwise the quality of the photo and the canvas is excellent.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Quick response to emails.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Your emphasis on quality for a reasonable price as stated on your web site, plus the opportunity to see a free sample photo on canvas in advance of placing my final order. By the way I asked for a sample of a photo different from the one I finally ordered.
| | | What were some of the best things about dealing with us? | | Good communication.
Free sample.
Clear web site.
| | | What were some of the worst things about dealing with us? | | The delivery was longer than forecast.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Alice | | Location: | | Deakin, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | speed and paper quality!
| | | What were some of the worst things about dealing with us? | | inability to not have the print info on edge of paper.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Belinda | | Location: | | Caulfield, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Excellent quality and very quick turnaround time.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Seamless experience. Was updated regularly with emails. Very happy with service.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Quality was superior but prize was comparable to other providers.
| | | What were some of the best things about dealing with us? | | Great, easy to use very comprehensive website for ordering.
| | | What were some of the worst things about dealing with us? | | Had no problems, would not hesitate to use again.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Chantelle | | Location: | | Ludmilla, NT
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Arrived very quickly, quality is fantastic.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Had a few issues with the online process, however I rang your office and staff rectified issue quickly and easily.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy, speed, price
| | | What were some of the worst things about dealing with us? | | Issue with online ordering
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Kaori | | Location: | | Mosman Park, WA
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Quick turnover, good service and good reviews
| | | What were some of the best things about dealing with us? | | That I could check what the end product will look like even before putting the order in. Communication has been excellent as well in terms of when the product is finished/posted.
| | | What were some of the worst things about dealing with us? | | Can't think of any :)
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Luke | | Location: | | Artarmon, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very happy with how they've turned out, especially the colour reproduction and quality of the frames
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Changed my delivery address after placing the order. Was very easy to arrange and parcel was left exactly where I requested.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Recomendations from internet forums.
| | | What were some of the best things about dealing with us? | | How easy the online interface was for uploading the pictures. I liked the way I could see exactly what I was ordering via the online preview.
| | | What were some of the worst things about dealing with us? | | The first time I tried to upload the webpage seemed to crash and I had to start again.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Tim | | Location: | | Cook, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Fast turnaround. Great packing of prints for postage.
| | | What were some of the worst things about dealing with us? | | The website is a bit clunky, especially the upload form.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Sascha | | Location: | | Goodwood, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | the quality was better than i expected and delivered on time
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | As there are so many pro formas to fill out, i miss the fact that you are not dealing with anyone personally; I have an unanswered question regarding my order.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | the pricing matrix! I am a designer and often need to print custom and very large canvas sizes.So easy to follow and adjust sizing to meet my budget.
| | | What were some of the best things about dealing with us? | | effecient and pricing matrix
| | | What were some of the worst things about dealing with us? | | The proof that was sent back was not very clear (it appeared to have a colour to it but the artwork was b
| | | Any other comments? | | As a designer - it would be helpful to me if you could print from high res pdf files
| | | Our notes regarding this feedback: | |
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First Name: | | Joanne | | Location: | | Glenwood, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I am looking forward to ordering sme more as the photo looks great
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | timely, well packaged, good updates
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Price, discount offered at the time, variety of sizes
| | | What were some of the best things about dealing with us? | | timely, well packaged, good updates, the products
| | | What were some of the worst things about dealing with us? | | nothing
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Georgia | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Neither satisfied nor dissatisfied
| | | Please provide comments regarding your above answer: | | i contacted you either 2 or 3 times (i forget which) to change my order to an urgent one and I was never contacted in response.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | previously it had been easy to deal with you, not this time though.
| | | What were some of the worst things about dealing with us? | | not answering emails
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Tim | | Location: | | Clarkson, WA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Prints look great, in fact better than I thought for the panorama.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Very prompt service and you keep me informed at every step.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Great product, great service at great prices!
| | | What were some of the worst things about dealing with us? | | Nothing
| | | Any other comments? | | Nope
| | | Our notes regarding this feedback: | |
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First Name: | | Rob | | Location: | | Maylands, WA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Both prints have come out brilliantly. One was quite dark and I was worried detail would be lost between the digital image and printing, but it's worked out better than I hoped.
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | There were issues with the online tool miscalculating the final price, and some difficulties with the online payment system. But dealing with people was problem free and issues were resolved quickly.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | The promotion that was running at the time for free shadow box framing and a good balance between price and quality (with guarantees). The variety of sizes available was also a positive.
| | | What were some of the best things about dealing with us? | | Quick responses to email queries, ease of use with the online tool (until it came to calculating pricing)
| | | What were some of the worst things about dealing with us? | | The online tool miscalculating the price. Was quite disappointing to have paid for the product, then receive a second bill the next day for a different amount, then when logging in to pay electronically having yet a 3rd total presented to me.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Grant | | Location: | | Airport West, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Great packaging brilliant printing!
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | Getting the right discount applied was a little difficult, but we got there in the end!
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Advice on your website, and ability to view proofs.
| | | What were some of the best things about dealing with us? | | Your advice and variety of products.
| | | What were some of the worst things about dealing with us? | | The ordering process/software could be a lot cleaner and easier to use.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Grant | | Location: | | Collaroy, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | came just the way i wanted it
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | straight to the point, excellent communication
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | great price great service = great merchant and happy customer
| | | What were some of the best things about dealing with us? | | priority printing and shipping options
| | | What were some of the worst things about dealing with us? | | not close enough to my home
| | | Any other comments? | | great dealing with you guys will be getting more products in the future, thank you
| | | Our notes regarding this feedback: | |
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First Name: | | Ian | | Location: | | Nathan, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | There is a slight lift on the bottom corner
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Staff have been prompt and very helpful at all steps of the process.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Two main points:
1. I have seen examples of your work, and
2. A recommendation from a friend who is more of an enthusiast than me.
| | | What were some of the best things about dealing with us? | | Clear, explanatory website
Print options clear
Online image checking tool very useful
Ordering process broken up into logical steps and the ability to save along the way was very helpful
Communication by SMS appreciated
| | | What were some of the worst things about dealing with us? | | None to mention
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Christopher | | Location: | | Carlton North, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | recommendations online
| | | What were some of the best things about dealing with us? | | Timeliness
| | | What were some of the worst things about dealing with us? | | Would have love to have received an email regarding the image as I had forgotten to remove chromatic aberration evident in the image
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Venthan | | Location: | | Stanhope Gardens, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy to contact and track the work orders.
| | | What were some of the worst things about dealing with us? | | Pricing....!!!!!!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Siv | | Location: | | Keysborough, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Living social had discounts with this company, so prior to ordering a big canvas, I wanted to try this out with the coupons.
| | | What were some of the best things about dealing with us? | | Very fast response. Good customer service. Very good value, order was bought with Living Social vouchers, and compared to other companies that offer vouchers, quality is much better.
| | | What were some of the worst things about dealing with us? | | Nothing comes to mind.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Jaimee | | Location: | | Mosman, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Speediness!
| | | What were some of the worst things about dealing with us? | | Lots of detail needed
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Peter | | Location: | | Fisher, NSW
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | Canvas lost some of the vibrance of my proof printed on pearl paper. This was more so than on any previous order.
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | I normally am very satisfied. See above.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | New interface is a bit slicker than before.
| | | What were some of the worst things about dealing with us? | | See comments above
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Neale | | Location: | | Churchill, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I was quite impressed by the quality of the printing and professional finish (stretcher)
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Super Fast trouble free ordering and delivery.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quick, trouble free transaction. Fast delivery. Excellent follow up and tracking of order. Quality printing and finishing.
| | | What were some of the worst things about dealing with us? | | If I was going to quibble about anything it would be the expense. While I am not complaining about price vs quality, it is the added costs like postage insurance 2% surcharge for using Paypal. As I am reselling the artwork, the added costs is a factor when calculating my resale costs.
| | | Any other comments? | | Fantastic service. I will be using your services again and promoting your service amongst my colleagues.
| | | Our notes regarding this feedback: | |
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First Name: | | Tanya | | Location: | | Ingle Farm, SA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | It was so easy to place the order online.
I received multiple emails updating me on the status of my order.
The turnaround from order to receipt of print was fantastic!
| | | What were some of the worst things about dealing with us? | | I did not encounter anything negative at all - this was my first order and can't wait to get more prints!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Denis | | Location: | | Bossley Park, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Beautiful , my wife just passed away this is something I will treasure.
Print quality and presentation have exceeded my expectations.My daughter who specialises in photography and graphic arts was very impressed
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Prompt service and follow up, by email and text
| | | What were some of the worst things about dealing with us? | | None to speak of
| | | Any other comments? | | Have recommended your organisation to my family and friends . So pleased I have placed another order
| | | Our notes regarding this feedback: | |
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First Name: | | Emma | | Location: | | Watsonia North, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Great quality canvas
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Very efficient communication throughout the process
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Great value and quality product
| | | What were some of the best things about dealing with us? | | Advice and general communication very helpful
| | | What were some of the worst things about dealing with us? | | Nothing!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Ray | | Location: | | Fawkner, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Looks fantastic! Unfortunately, there was a small mark on the cheek of the bride but that was a problem with the photo. We should have got a touch up for the canvas but we didn't notice the mark on the original.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Recommended by friends
| | | What were some of the best things about dealing with us? | | Quick turnaround, great online ordering system, good customer service
| | | What were some of the worst things about dealing with us? | | ..
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Alice | | Location: | | Deakin, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | accurate colours, fast and trustworthy.
| | | What were some of the worst things about dealing with us? | | i'd like to see a wide range of art (not photographic) papers
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Damon | | Location: | | Mount Eliza, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Looks great
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Well designed
| | | What were some of the best things about dealing with us? | | Workflow well detailed. Outcome is great.
| | | What were some of the worst things about dealing with us? | | Late delivery. Corners could be a little flatter.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Natika | | Location: | | Kununurra, WA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | The replacement after couriers damaged the original
| | | What were some of the worst things about dealing with us? | | The time it took to receive the prints
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Ian | | Location: | | Holgate, NSW
| | | How satisfied are you with the product itself? | | Dissatisfied
| | | Please provide comments regarding your above answer: | | On the initial order we paid extra to have some manipulation of the image including centring of the child in the frame. While border colour was correct this time and image quality was the same the image was not correctly centred.
| | | How satisfied are you with the service from us? | | Neither satisfied nor dissatisfied
| | | Please provide comments regarding your above answer: | | While the offer of the free reprint was very much appreciated, we were disappointed that the image was different to the first.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | | We have placed orders with Platinum Imaging in Sydney over the past few years but they have now closed down.
| | | What were some of the best things about dealing with us? | | Friendly staff, quick to respond and good internet ordering system.
| | | What were some of the worst things about dealing with us? | | Only the errors in this print. The other poster we ordered was completed without any problems.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | | after we offered this customer a free reprint, he asked if we could use a new image which had been altered by the customer. The brightness was different because the image file had been altered that way. We still provided image correction on the new print, however there isnt much we can do in this case.
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First Name: | | Vickie | | Location: | | Pearce, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | It was exactly what I ordered
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | The ability to explore your website. The ability to upload photo and you telling me what size canvas would work best. Value for money
| | | What were some of the best things about dealing with us? | | Website was easy to use. Text messages when there was a problem with shipping. This was initially delayed by 4 days and then when it was shipped
| | | What were some of the worst things about dealing with us? | | Delivery being late and shipping being late
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Russell | | Location: | | Bald Hills, QLD
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | Products look and feel good. The test of time will confirm
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | e-mail correspondance was very reassuring. speed was good.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Price, A cheaper company had not been around as long so I thought this was a safer purchase.
| | | What were some of the best things about dealing with us? | | being able to upload and organise my print in my own time with up to date pricing was great. Options on the upload interface were excellent
| | | What were some of the worst things about dealing with us? | | I had to enter my photos twice as it was showing the wrong preview photo for some reason. This could of been me. I even kept a screen grab of the issue (just in case) Second time around was fine (maybe I just got better)
| | | Any other comments? | | So far I am very happy with the product and I look forward to purchasing more prints in the future
| | | Our notes regarding this feedback: | |
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First Name: | | Tom | | Location: | | Belmore, NSW
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Reprint was well packaged and I'm very happy with the quality of canvas, print, framing and finishing.
Thanks
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Reputation online
| | | What were some of the best things about dealing with us? | | Customer service. No questions asked when original canvas arrived damaged.
| | | What were some of the worst things about dealing with us? | | First canvas arrived damaged. Probably couriers fault
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Simon | | Location: | | Atwell, WA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very nice quality print. Great colour. Very good stretcher bars and well finished off.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Very good communication and easy ordering through your website.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Clear information about the quality of your product on the website.
| | | What were some of the best things about dealing with us? | | Great website, great communication, easy ordering, superb quality product.
| | | What were some of the worst things about dealing with us? | | Late delivery, otherwise everything was perfect.
| | | Any other comments? | | I will be ordering again soon.
| | | Our notes regarding this feedback: | |
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First Name: | | Hideaki | | Location: | | Cheltenham, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I am impressed with the print quality.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Quick service and flexibility
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | I ordered my prints at Genius Printing before and I was satisfied with the service and quality. Therefore, I ordered it again. Also, there was a special discount campaign.
| | | What were some of the worst things about dealing with us? | | nothing
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Chris | | Location: | | Epping, QLD
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quality of items
| | | What were some of the worst things about dealing with us? | | Timeliness. This is the 3rd or 4th time now I've got the 'we don't usually do this but we need to push back your delivery date...'. Once is fair enough, but if it's now happened to me several times, then clearly it is quite normal that you push back delivery dates.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Phil | | Location: | | Highton., VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The 2 canvas prints of Merlot Dawn were exceptional in quality, workmanship and WOW factor on first sight!!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Wonderful service, especially in allowing the 40% discount during the Temperature Sale, despite a malfunction in the computer system. Excellent follow up and communication all the way through.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Word of mouth and recommendation from my son. Seeing the quality of the finished products in his order. The Temperature Sale and discount was a large factor, as I am not that well off financially.
Then when you followed up, after the computer glitch, and extended the offer, I was more than happy to proceed.
| | | What were some of the best things about dealing with us? | | Ease of ordering. Being able to see what the finished product would look like on your website(including adjustments) Step by step, clear instructions. Great follow up to enquiries
| | | What were some of the worst things about dealing with us? | | Small delay in order fulfillment, according to the initial tracking calendar (only a couple of days)Aust Post and Aust.Day holiday probably didn't help.
| | | Any other comments? | | Just Very Happy!!! Now need to save my pennies to be able to afford more, as there are a few more I'd like to get printed on canvas.
As per my 'WEBSITE':http://www.redbubble.com/people/philt
| | | Our notes regarding this feedback: | |
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First Name: | | Katie | | Location: | | Princes Hill, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Great discounts for returning customers. Quick and easy.
| | | What were some of the worst things about dealing with us? | | A bit better online proof would be nice.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Katie | | Location: | | Princes Hill, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quick turnaround. Easy to upload files via website. A great quality product delivered and the colours looked perfect.
| | | What were some of the worst things about dealing with us? | | I feel the postage is a little bit expensive.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Zoey | | Location: | | Bittern, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Great quality
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Prints of great quality, easy to order, good service.
| | | What were some of the worst things about dealing with us? | | Sometimes the uploader crashes.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Sandra | | Location: | | Wantirna South, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I love it, great job, and I'm so pleased to see that the quality of your work hasn't gone down at all since my last canvas purchase a couple of years ago!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I have 4 of your canvases hanging in my home and have 'gifted' others. The service, as always, was first class this time. You guys have gotta be amongst the best in this business!
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | I didn't have to compare this time round, as previously mentioned I'm a many times returned customer - just been a while since the last purchase!
| | | What were some of the worst things about dealing with us? | | If I'm being 'picky', sometimes the Uploader is slow.
| | | Any other comments? | | Awesome job, thanks again!
| | | Our notes regarding this feedback: | |
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First Name: | | Nick | | Location: | | Wellington - Nz, WA
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Service was great. Easily accomodated updating delivery address.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Website made it clear that you guys really put effort into a user friendly interface for ordering. Provided really clear information.
| | | What were some of the best things about dealing with us? | | really put effort into a user friendly interface for ordering. Provided really clear information.
| | | What were some of the worst things about dealing with us? | | None sorry!
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Matt | | Location: | | Rosebery, NT
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Looks fantastic, haven't put it on the wall yet, but I am sure it will look great!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | The system for placing orders is simple and easy to use, yet very powerful. I have been very impressed with the couple of times that I have used your service and will definately use you again.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Previous experience with you and the power and useability of your online ordering system. In addition, I haven't been able to find any other company that does the mirrored edges on the canvas prints. (which i think is great).
| | | What were some of the best things about dealing with us? | | Your online ordering system.
Your excellent notification or order progress and followup.
| | | What were some of the worst things about dealing with us? | | The colouration of the new canvas compared to a previous one is different. the one had done about 3 years ago looks like it has a sepia affect on the black and white print. Not sure if this is a fading issue or not, but I'm really happy with how they look together anyway!
| | | Any other comments? | | Love your service, have heaps of prints that I would love to do, but just need the $$$ to do it :)
| | | Our notes regarding this feedback: | |
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First Name: | | Tobias | | Location: | | Baiersdorf,
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Vera good quality!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Fast and personal answers to questions to the support.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | I live in germany and my girlfriend in Melbourne. The Acrylic Ice Print was a birthday present. Your services helped me to shrink the distance between Europe and Oz. You made us both very happy with your service! :-)
| | | What were some of the worst things about dealing with us? | | On the weekend your system was down and crashed several times. But on monday, when I placed my order, it was OK.
| | | Any other comments? | | THANK YOU!!!!!
| | | Our notes regarding this feedback: | |
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