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Below are the latest 50 entries of feedback provided by our customers for canvas prints, photo prints, and Acrylic Ice™, we've sent to Melbourne, Sydney, Brisbane... all around Australia.
The feedback is posted live to our site the moment it's submitted by the customer. It is un-edited and hopefully, all positive - because if it isn't then you should know about it. That's how confident we are in both our photos to canvas service. Find another company that has live feedback for the world to see!
Canvas Printing Victoria Canvas Printing New South Wales Canvas Printing Queensland Canvas Printing Australian Capital Territory Canvas Printing South Australia Canvas Printing Western Australia Canvas Printing Tasmania Canvas Printing Northern Territory
Canvas Printing Melbourne Canvas Printing Sydney Canvas Printing Brisbane Canvas Printing Canberra Canvas Printing Adelaide Canvas Printing Perth Canvas Printing Hobart Canvas Printing Darwin
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First Name: | | Georgia | | Location: | | Melbourne, VIC
|  | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Neither satisfied nor dissatisfied
| | | Please provide comments regarding your above answer: | | i contacted you either 2 or 3 times (i forget which) to change my order to an urgent one and I was never contacted in response.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | previously it had been easy to deal with you, not this time though.
| | | What were some of the worst things about dealing with us? | | not answering emails
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | David | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I was contacted the same day with helpful advice. Quality of the print was better than similar experiences with other providers as was the quality of the canvas frame.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Delivery time and pricing.
| | | What were some of the best things about dealing with us? | | Helpful advice. Quality of printing and materials. Delivery on time. Well packaged.
| | | What were some of the worst things about dealing with us? | | The previews regarding border treatment were a little confusing. No other complaints.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Alexandra | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The printing was fantastic! I was overjoyed when I opened it.
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | The packaging was well done.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Ordering online was a very simple and efficient process.
| | | What were some of the worst things about dealing with us? | | Cost. But you get what you paid for and i am very happy with the high quality.
| | | Any other comments? | | Thank-you very much!
I will be recommending you to others.
| | | Our notes regarding this feedback: | |
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First Name: | | Georgia | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | ease of ordering online and fast delivery
| | | What were some of the best things about dealing with us? | | the online chat feature, great service from the lady i spoke to on the phone also - very helpful.
| | | What were some of the worst things about dealing with us? | | Just the issue with the courier address. I had hoped it would arrive Monday rather than Wednesday.
| | | Any other comments? | | Perhaps it was written on the site and i missed it but it would have been good to know what the backign of it was like, how to hang it and if the wire sat half way down etc.
| | | Our notes regarding this feedback: | |
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First Name: | | Christine | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | very happy with the quality of the print
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | other people I know have had work printed through you and you were recommended
| | | What were some of the best things about dealing with us? | | user friendly system and prompt service
| | | What were some of the worst things about dealing with us? | | nothing at this stage
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Peter | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The customer service was great, the overall product looked fantastic (went above standards) and the experience was nothing short of pleasant. Thank you.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | The customer service was great, the overall product looked fantastic (went above standards) and the experience was nothing short of pleasant. Thank you.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | | Convenience. It was really easy to follow the steps and to receive the quote.
| | | What were some of the best things about dealing with us? | | Salvatore- one of your reps- he was very thorough and had great communication skills.
| | | What were some of the worst things about dealing with us? | | Unwrapping the finished product- you did really well!!!
| | | Any other comments? | | Am still waiting on another order to be confirmed- name is under Martina Cale to be delivered to Adelaide- still havent heard anything.
| | | Our notes regarding this feedback: | |
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First Name: | | Ken | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Good Quality Print!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | The delivery time is fast and packed safely.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Good Service and Fast response.
| | | What were some of the worst things about dealing with us? | | Not at all!
| | | Any other comments? | | Thank you for your help and good work!
| | | Our notes regarding this feedback: | |
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First Name: | | Lauren | | Location: | | Melbourne , VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | There were so many options and sizes to choose from. The service was quick and postage was right and everything was perfect.
| | | What were some of the worst things about dealing with us? | | Nothing everything was good.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Darren | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Final product was excellent. Colours were very realistic.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Prompt, efficient
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Ease of use of website, plenty of options available.
| | | What were some of the worst things about dealing with us? | | None. All good. Will be using the service again in the future.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Sue | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The artwork is wonderful, you have done a fantastic job with a scanned image, Thanks so much.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Turn around was really speedy, extrememly happy.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Speed and quality.
| | | What were some of the worst things about dealing with us? | | N/A
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Bianca | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | they look great!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I got a phone call to ask a question and an email indicating delivery which was great
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | quick and efficient, was kept aware of everything
| | | What were some of the worst things about dealing with us? | | I didn't have any issues.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Antonia | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Looks perfect and the recipient was totally chuffed with it. He loved the matt finish.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Great service although I think it was a fair trade fundswise!
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Friendly, fast
| | | What were some of the worst things about dealing with us? | | I had a bit of trouble with the website - was nervous that the white shadow box hadn't been confirmed. Computer had problems with viewing also.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Bronwyn | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Local
Good price
the sizes I wanted
| | | What were some of the worst things about dealing with us? | | Not open on the weekend
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Melanie | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Product looks great
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Provided good clear instructions and communication
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | ordering online is great because i can do it anytime
| | | What were some of the worst things about dealing with us? | | n/a
| | | Any other comments? | | thanks for sending the email with the 15% discount for the end of financial year, i'm not sure how i got on your list but i'm very happy with your printing services. Thanks
| | | Our notes regarding this feedback: | |
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First Name: | | Shaun | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Spectacular colours. Striking and personalised print
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | -
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Ease and choice
| | | What were some of the worst things about dealing with us? | | -
| | | Any other comments? | | Do you have a bank of arial photographs. Particularly the Mornington Penninsula
| | | Our notes regarding this feedback: | |
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First Name: | | John | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Good quality print. Canvas well presented.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | ordered it just before Xmas and job completed on time as requested.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Provided a professional service, from original phone query through to delivery.
| | | What were some of the worst things about dealing with us? | | Nil
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | James | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | was very satisfied with the quality of the print and the stretching of the actual canvas
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Melissa was there to answer any questions. Turn around time was very quick indeed.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | The discount offer was a nice touch. Well packed parcel and ease of ordering. (photo upload tool works great).
| | | What were some of the worst things about dealing with us? | | Website is a little fussy/over designed. some pages are hard to find and buried deep in the site.
| | | Any other comments? | | Recommended you to my friend Andrew Keeble. Wants something for Christmas - hopefully he hasn't missed the cutoff date. His email is kbl_is@yahoo.com
| | | Our notes regarding this feedback: | |
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First Name: | | Shane | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | the information you gave regarding order status
| | | What were some of the worst things about dealing with us? | | that i didnt have a better picture to frame
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Therese | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The only thing we found was that a couple of the prints may be a slightly smaller than others. you could notice when we put photographs on the wall together.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Melissa was wonderful to deal with. She was extremely helpful and friendly at all times.
| | | What were some of the worst things about dealing with us? | | Honestly there was nothing that we could say was bad about genius at this stage because you were very good to deal with.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Jodie | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | I ordered two large canvas prints and they both look fantastic - really good quality.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | From the online ordering process to the tracking of the prints (complete with messages to inform when the prints were dispatched, etc) the whole process was well done.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Please see previous answers.
| | | What were some of the worst things about dealing with us? | | Lot's of sticky tape on the package making it hard to rip the bubble wrap to get to the print, though that's not necessarily a bad thing - shows how well it was packed...
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Eva | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | It was exactly as I had imagined.
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | I received about 5 x the same email telling me the order was going to be a day late in delivery - one notification would have been sufficient.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | fast service
| | | What were some of the worst things about dealing with us? | | multiple notifications re a delay
| | | Any other comments? | | will be ordering more.
| | | Our notes regarding this feedback: | |
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First Name: | | Julie | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | they looked great! My only concern is that as they are not varnished will they age?
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | they arrived very quickly
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | I got help on the phone - and that person was very helpful.
| | | What were some of the worst things about dealing with us? | | I couldnt find the discout spot and I was a bit unsure about if that worked - however I did get an email a few days later about it.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Robert | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very happy with results
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Very helpfull
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Ease of online ordering and time frame
| | | What were some of the worst things about dealing with us? | | Only that there was no signage at the adress when i came to collect my order.
| | | Any other comments? | | Very friendly, excellent service and product. Will definatley use again and recommend to other.
| | | Our notes regarding this feedback: | |
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First Name: | | Joanne | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | I like the fact that I am dealing with one person who recognises the order immediately.
| | | What were some of the worst things about dealing with us? | | Acrylic ice actually can be attached with a piece of wire at the back to allow a choice of either hanging or bolting the piece. Had to attach wires myself as this piece was for an auction where art works had to be hanged for an all day walk in presentation (to be fair I rung Genious printing and was given the idea of attaching the string so it's sandwiched between bolts, good idea). Re the canvas print - just so you know it chips easily.
| | | Any other comments? | | Will actually place another order soon for exact same speficications of this order. Need to send it to Sydney though... any discounts? :D
| | | Our notes regarding this feedback: | |
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First Name: | | Steve | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | comprehensive fully online ordering system good and professional service with a quality product result
| | | What were some of the worst things about dealing with us? | | can't think of anything
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Dean | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Service was as advertised. Online. And efficient.
| | | What were some of the worst things about dealing with us? | | Price :)
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Alexandra | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The quality was amazing, everyone who saw it wrote down the business name so they can use you in the future.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | I spoke to someone on the phone who was just lovely. I felt convinced that your service was what I needed.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | It was so damned easy, and i felt like i'd asked a friend to do it. I spoke to someone who works for the people that do work for office works and she couldn't get me off the phone fast enough.
| | | What were some of the worst things about dealing with us? | | Nothing to report, all was well.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Christopher | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | good quality and finish.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Very professional and helpful. Even allowed payment on pick up.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Very friendly and professional. Web interface was very simple.
| | | What were some of the worst things about dealing with us? | | I would probably say the sign at the front of the house is easy to miss.
| | | Any other comments? | | Very happy customer.
| | | Our notes regarding this feedback: | |
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First Name: | | Nigel | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Is there anything we can do to make our product / service better? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Sarah | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | Very happy with the quality of the print, size, delivery method, useability of the website
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Fantastic communication approach. I was very comfortable and confident to buy online again.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Quality of communication and advice
| | | What were some of the worst things about dealing with us? | | I didn't realise he canvas would have a sheen to it. It was not a 'problem' but I would have like to have known this during the purchasing proces.
| | | Any other comments? | | Very easy, flexible process. Thank you
| | | Our notes regarding this feedback: | | All canvases are laminated for UV and fungal protection, this does give them a slight sheen.
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First Name: | | Sheree | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | | I had some issues with viewing the image - I had to try again a few days later as the viewing program wasn't working.
| | | How satisfied are you with the service from us? | | Satisfied
| | | Please provide comments regarding your above answer: | | The picture looks great.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | the final product.
| | | What were some of the worst things about dealing with us? | | the links not working and having to email and call to get it to work. The system which enables one to view the picture didn't work and i had to re-try 2 days later.
| | | Any other comments? | |
| | | Our notes regarding this feedback: | |
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First Name: | | Frank | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Printed exactly as we had hoped, and was of high quality. Delighted with how it turned out!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Easy online ordering process, and clear communication on the progress of the printing and pick up
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Concise information, the online ordering process, clear communication, and a pleasant and professional demeanour when picking up
| | | What were some of the worst things about dealing with us? | | No problems!
| | | Any other comments? | |
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First Name: | | James | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Exactly what I wanted!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Ariived quicker than i expected. Very satisfied.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | The website is extremely easy to use, and easy to order.
| | | What were some of the worst things about dealing with us? | | Sometimes when i was testing an image to see what it would look like, it would place the photo the wrong way around on the canvas no matter what i did. Maybe a slight fault in the software.
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First Name: | | Nerissa | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very impressed with the quality and timeliness
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Very easy, over the internet, get to see the quality of your images on canvas before you invest in ordering one.
| | | What were some of the worst things about dealing with us? | | I had problems getting the image on the right orientation.
| | | Any other comments? | |
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First Name: | | Matt | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Extremely professional finish
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Images were edited as requested and canvasses received at the time promised
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Efficient and professional service
| | | What were some of the worst things about dealing with us? | | Honestly, nothing. This is my first time printing a canvas and I had no problems whatsoever
| | | Any other comments? | | I'll be back
| | | Our notes regarding this feedback: | |
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First Name: | | Leanne | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Everybody commented on the picture and how great it looks.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Very good communication and fast delivery
| | | Is there anything we can do to make our product / service better? | | Very good communication and fast delivery
| | | Our notes regarding this feedback: | |
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First Name: | | Kate | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Satisfied
| | | Please provide comments regarding your above answer: | |
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Easy to use website and efficent with dealing with my queries.
| | | What were some of the worst things about dealing with us? | | Your web form wasn't working at one stage - but you sorted that out quickly.
| | | Any other comments? | |
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First Name: | | Demetra | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | It was well packed, the dimensions I expected, great quality, looks great on the wall!
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | All went fantastic, I've already been telling friends about your company.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | The speed, being able to call and ask questions, being able to send the media on CD rather than just online.
| | | What were some of the worst things about dealing with us? | | Only one comment - the 'Professional Service' on your website which costs more, is not very clear as to when it is required. It also opens questions whether if you don't pay the extra amount if you will receive the same quality of service (not just quality of the product). Perhaps outline exactly what requires that a customer select this additional service.
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| | | Our notes regarding this feedback: | |
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First Name: | | Nigel | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | Very happy with the quality and speed of service. I am a professional photographer and may be interested in setting up an arrange bases on quantity of orders.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | |
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | SMS alert with status updates. Asking for feedback.
| | | What were some of the worst things about dealing with us? | |
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First Name: | | Derek | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | The Canvas is more clear than I expected it to be, which is great.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | Service was professional and it exceeded my expectations.
| | | Did you look at other companies for your printing? | | Yes
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Website, Easy process
| | | What were some of the worst things about dealing with us? | | The hanging string on the back of the picture was too tight to hang on the hook..
| | | Any other comments? | | I will be back for more prints.
| | | Our notes regarding this feedback: | |
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First Name: | | Leanne | | Location: | | Melbourne, VIC
| | | How satisfied are you with the product itself? | | Very satisfied
| | | Please provide comments regarding your above answer: | | My canvas exceeded my expectations, it looked fantastic.
| | | How satisfied are you with the service from us? | | Very Satisfied
| | | Please provide comments regarding your above answer: | | The service from Genius was A1, very professional and efficient.
| | | Did you look at other companies for your printing? | | No
| | | If yes, what made you decide to purchase through us? | |
| | | What were some of the best things about dealing with us? | | Ease and speed of service.
| | | What were some of the worst things about dealing with us? | |
| | | Any other comments? | | I will certainly be using Genius again, and people that I work with were so impressed that they will be using you as well.
| | | Our notes regarding this feedback: | |
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